Frequently Asked Questions
Find answers to common questions about our home collections
Do you offer furniture assembly services?
Yes, we offer professional in-home assembly for an additional fee on select furniture items within the Binghamton area.
How can I track my home decor order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress.
Are your textiles machine washable?
Most of our linens and rugs come with specific care labels. Generally, our cotton-based textiles are machine washable on a gentle cycle.
Can I change my order after it has been placed?
Orders can be modified within 12 hours of placement. Please contact our support team immediately for any changes.
Do you offer interior design consultations?
We provide complimentary virtual design consultations to help you select the perfect pieces for your living space.
What happens if an item arrives damaged?
If an item is damaged during transit, please notify us within 48 hours for a full replacement or refund.